Return Form
Return form
Returns Policy
Still not satisfied with the product? Within 14 days after receipt you have the possibility to return the product. Follow the steps below.
To register
- Register your return by sending an email to info@jopdi.com
Packaging
- Pack the products in their original condition and packaging in a box
- Place the completed return form in the box
- Stick the return label clearly visible on the box
Dispatch
- Drop off the package at the post office
- The package must be provided with a Track & Trace code
- Please keep the proof of shipment
Refund
When do we pay back?
We will transfer the costs you incurred (purchase costs and original shipping costs) to you within 14 days of cancellation.
What do you get in return?
You will receive a full refund
Where will I receive the refunded amount?
We will refund the amount in the same way as you paid. If this does not work, we will contact you.
Return shipping costs
You will be responsible for paying the return shipping costs.
Return form
Please include this completed form with your return shipment.
Facts
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Return date: |
Order number: |
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Name: |
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Address: |
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Postcode: |
Place: |
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E-mail: |
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Reason for return:
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O Defect |
O Double delivered |
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O Wrong article |
O Does not meet expectations |
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O Transport damage |
O Ordered incorrectly |
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O Otherwise, namely: |
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Return items
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Number |
Article |
Explanation
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Return instructions
Return
Make sure that:
- The articles are complete
- The items are in their original, undamaged packaging
- That the return form is enclosed
Helpful tips
We try to process your return as quickly as possible. Here are some useful tips.
- Make sure you pack the items well so that they do not get damaged during transport.
- To save waste, you can use the box in which we sent the product to you.
- Make sure the address label is clearly legible.
To steer
Take the package to a post office of your choice. Here you will receive a proof of shipment. Keep this safe until the return has been fully processed. This is your proof that the package has actually been sent and can be requested in case of loss during transport.
Handling
As soon as the return shipment has been processed by us, you will automatically receive a message about this. We will of course try to do this as quickly as possible. If you have not heard from us after 14 days, please contact our customer service.
Cut out the address label below and stick it visibly on the box
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Sender
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Jopdi 9403DS Axles The Netherlands |